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"We are what we
repeatedly do.
Excellence, then,
is not an act,
but a habit."
- Aristotle
"I started out in the half million to two million dollar plans; then raised it to five to thirty million dollar plans in the first year. Why not me? One thing I get out of the Coach Program, it’s a no fear type attitude. It gives you the confidence to go in and work with the big dogs out there."
~ J. Ablahani, 401k Coach® Member

How Do You Do Special?

February 2, 2012

All companies strive to provide exceptional service, but few do what I call..."Special.” How do you do Special? “Special” are those little things that a company can do and must do in today’s competitive marketplace to make its customers stand up and, not only say, " Wow, now that was special," but want to tell the world about how exceptionally special it was.

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DCPI Reflections on the Future of 401(k) Industry: The Tyranny of Common Sense

January 4, 2012

When asked by their moderator, "What keeps you up a night?" a distinguished panel of successful 401(k) advisors at the DCPI Conference in Palm Beach, Florida on December 8th said, unanimously, "…a government grab or takeover of our industry.”

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Making Connections: A Pipeline of Leads Filled by LinkedIn

December 6, 2011

It’s important for financial advisors to build leads, which boost business development. In this technology driven age, LinkedIn is an excellent tool for financial advisors to identify prospective clients and referral sources.LinkedIn was founded in 2002 by Reid Hoffman and today boasts over 100 million members in 200 countries making it the world’s largest professional networking website.

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Identity Branding for Success

November 22, 2011

Identity branding is an important aspect of every business. It allows you to package your unique value proposition in an effective way to attract your prospects. It also provides new opportunities for your firm. A consistent message and brand is essential in remaining in the minds of potential clients.

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Past Performance is No Guarantee of Future Results: Understanding Bear Markets

November 17, 2011

Due to recent market volatility, many are claiming that we are in a bear market. Although frightening, it isn’t the end of the world. In this climate, a financial advisor’s duty is to educate their clients about these turbulent periods and to prevent panicked investors from making poor choices.

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Database Creation: The First Step in Marketing

November 10, 2011

Your database is one of the most valuable assets your business has. If you have up-to-date and correct data, your marketing campaigns will have a far greater success. The first step in creating this valuable resource is to find prospects to include in your database.

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How to Protect Yourself from Becoming a Fiduciary

October 24, 2011

When the Department of Labor (DOL) released Interpretive Bulletin 96-1 (IB 96-1) in 1996, they clarified the role of the fiduciary with respect to investment education. Before this bulletin advisors didn’t want to expose themselves to the risk of becoming a fiduciary.

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My DOL Wish List for Guaranteed Life Time Income Options in the 401(k) Plan - Creating Paychecks for Life

October 5, 2011

As an accumulation mechanism, the 401(k) has certainly become America's savings plan. It's now time for the industry, providers and manufacturers, the government - DOL and advisors to create a new retirement mechanism for America's savers, a "paycheck for life system, that will offer America's workers a secure financial future by providing a guaranteed income for life.

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First Meetings: Creating a Repeatable Process for Success

September 29, 2011

According to recent studies, meetings are one of the top-five time wasters. Although meetings are meant to be productive and educational, oftentimes, a clear message is not delivered. For financial advisors, a successful first meeting with a plan sponsor may seem to be hit or miss.

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How To Develop Your Marketing Strategy

September 20, 2011

The best marketing plan is designed with an end in mind. You should start your journey knowing where you want to be and at what time you will be there. Creating a marketing strategy provides an excellent opportunity for you to define and launch initiatives to capture a greater share of retirement plan business in your marketplace. By using these five steps in implementation, you will have greater vision and focus in the coming months.

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Increasing Your Closing Ratio: 5 Step Post Meeting Strategy

September 13, 2011

You just walked out of what you considered a successful first meeting. Now what? There are many things you can do to improve your odds of closing the deal, but having a consistent plan of action in place can ensure a higher success rate.There are five easy steps that you can use as the basis for your post meeting strategy.

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A Foot in the Door: The Key to Gatekeepers

August 22, 2011

Getting your foot in the door with a prospective client can be a trying endeavor, especially when faced with anirritated or difficult gatekeeper.

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Plan Fees and Value-Added Services: A Win-Win Situation

May 24, 2011

When the 401(k) retirement plan was born in 1981, it was originally designed as a way for employees to defer extra savings or bonus money on a pre-tax basis. Today, the 401(k) has eclipsed the traditional defined benefit (DB) plan to become the primary vehicle for financing retirement in America.

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A Little Gratitude Can Go a Long Way

May 24, 2011

Client retention comes down to two tasks: doing a great job and showing your clients that you appreciate them.

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The Edu-tainment Experience™

April 6, 2011

When financial advisors speak to participants at plan sponsors’ companies, they are seen as instant “experts,” the go-to person for all the participants’ 401(k) and investment needs. However, many financial advisors do not realize their potential, and they don’t make the most of their meetings with plan participants.

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How to Stay Compliant with Complicated DOL Regs

March 21, 2011

With complicated and ever changing 401(k) rules and regulations, make it easy for plan sponsors and fiduciaries to find their plans out of compliance. The Department of Labor’s (DOL) maze of rubrics can leave some plan sponsors and fiduciaries out of compliance without even knowing it. As advisors, we must stay up-to-date on what changes are being made and inform our clients of what they are required to do to operate within the confines of massive regulations.

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Solidify And Multiply Your Top Client Relationships

February 17, 2011

Your most successful clients have just lived through an extraordinary economic period of time: we will look back and call this generation the “Great Economic Depression!” I believe the events of the last two years and the success your biggest clients have had in surviving this time period offer you an incredible opportunity to learn what these successful individuals did to eliminate their greatest dangers, focus on their best opportunities and enhance their greatest strengths.

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The Duty to Ask… The Duty to Tell

February 7, 2011

Two important fiduciary issues, the Duty of Loyalty and the Duty of Prudence, were highlighted in the July 2010 court case, Tibble v Edison International. The Duty of Loyalty means that fiduciaries must act in the best interests of the plan, its participants and their beneficiaries.

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Service Agreement Recommendations

December 16, 2010

Because of the changes made by the Department of Labor (DOL) to the 5500 Schedule C and the new rules announced by the SEC relating to 12b-1 fees, it is always a good idea to keep up to date on “Best Practices” in risk management. Below are the “Top Ten Service Agreement Must Haves” compiled by Elizabeth A. LaCombe, Chair, ERISA Practice Group.

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Lawsuit on Excessive 401(k) Plan Fees

November 29, 2010

The issue of excessive 401(k) plans fees and expenses finally had its day in court on the heels of the DOL’s interim final regulations on fee disclosures. A class action lawsuit, Tibble v. Edison International, claimed that fiduciaries of Edison’s 401(k) plan breached their fiduciary duties by incurring high fees and expenses. The lawsuit went to trial in the United States District Court for the Central District of California in August.

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Automatic Enrollment Presents Opportunities for Advisors

October 28, 2010

Many 401(k) plan participants don’t know how they can maximize their success rate as defined as attaining an 80 percent real replacement of income from Social Security and their 401 (k) plan. They need help and that’s where advisors can add value to the client relationship.

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2010 Winners of RPAG Excellence Awards

October 28, 2010

Congratulations to Gerald Wernette and all the other RPAG members recognized for their "Excellence" in 2010!

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Schwab Retirement Plan Services Survey Highlights

October 27, 2010

The 401k industry is finally getting the message that the real focus should be on creating successful retirement outcomes for participants. What people need is a "Paycheck For Life" and a 401k plan with the proper education to help them achieve this successful outcome.

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Time to Get Your Service Agreements Updated

August 31, 2010

The Department of Labor recently provided the final regulations to pending 408(b)(2). These will be effective...

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Finding The “Pea-Guy” In 408(b)(2) Final Reg. Fee Disclosure!

August 15, 2010

Remember the guy on the street corner with the little table and the three walnut shells? He would call out to an unsuspecting passerby, “$25 to find the pea, $25 to find the pea." Living in New York City, I used to love watching this guy in action,

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It’s The Experience That Counts!

July 31, 2010

In their ground breaking book, “The Experience Economy: Work Is Theatre & Every Business a Stage,” the authors Joseph Pine II and James Gilmore make a tremendous argument for the benefits of creating a compelling experience around what normally would be considered a commodity as a means to “charge more.”

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Pension Plan Deficit Reform - “I’ll Drink To That”

July 19, 2010

The July 2, 2010 New York Times business section had an article about Diageo, the English maker of Johnnie Walker Whiskey. Seems the company has found an innovative way to plug its gaping pension hole: handing over two million barrels of maturing whiskey from its distilleries in Scotland...

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Glide-Through or Glide-To: Which Slippery Slope Is Right For Participants?

June 13, 2010

When the government decided to allow corporations, who sponsor 401(k) plans, to use automatic enrollment features, it had to ensure the funds that participants were defaulted into were going to be managed in a prudent way. Default investments do not just apply for first time-enrollments. An increasing number of 401(k) participants actively choose to use default investments throughout their employment. Others roll over 401(k) plans from other companies and likewise, chose to use them.

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Paychecks For Life: The New Retirement Reality

June 7, 2010

Ever since the 401(k) was born (by accident) in 1981, it has been widely viewed as America’s Savings Plan. However, this was not really the intention. It was meant to be a way for employees to defer extra savings (bonus money) on a pre-tax basis; as a payroll deduction benefit. It cost little or nothing to the first employers who established these programs. Now flash forward some 29 years and 4-5 trillion dollars later...

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Charlie Epstein: Named One of 401kWire’s Most Influential People In the 401(k) Industry Four Years In A Row

March 4, 2010

Charlie Epstein Founder, The 401k Coach “Wears at least three retirement industry hats. … But it is Epstein’s third hat, the 401k Coach program, that makes him practically unique in the industry and makes him a staple ad industry conferences. Epstein trains advisors, TPAs and wholesalers on the ins and outs of dealing successfully with plan sponsors and meeting participants’ needs. He teaches sales strategies, presentation techniques and much more. … Watch for more and more advisors to turn to Epstein.”

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Education with IMPACT - The Edu-tainment Experience™

November 1, 2008

Education is a creative act. Advice is a fiduciary act. This distinction is not only critical to understanding the role you play in moving America's workers to take action towards creating a successful retirement outcome for themselves, but also in how you play that role!

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